THD Rental Terms

Thompson MB Twin Motors General Terms & Conditions

 

ADDITIONAL DRIVERS

All drivers must meet our minimum age requirements and present a valid photo driver`s licence. All location policies that apply to the renter will also apply. 

Additional driver fee: $9.95/day per driver.

Maximum of 3 additional drivers.

 

AGE

Renter must be 18 years of age with a valid driver`s licence and major credit card in his/her own name. Renters 18 through 24 years of age may rent a vehicle with an additional $14.95 per day surcharge. Underage surcharge will not appear in the total pricing on the reservation. 

 

DEPOSIT RULES

Every rental agreement requires a credit card pre-authorization to stat the rental.

 

DRIVERS LICENSE

Drivers must have a valid full class 5 drivers licence at the time of rental. The drivers licence must be valid for the entire rental period. International renters require a driver’s licence in English or French, or an International Drivers licence.

 

EARLY RETURN

Vehicles are rented on a daily (24 hour) basis. Any rental of less than 24 hours will be charged a full days rate.

 

EMERGENCY INFO

24-Hour Roadside Assistance Phone Numbers:

Chrysler: 1-800-363-4869
Dodge: 1-800-363-4869
Jeep: 1-800-363-4869

 

FUEL

Vehicle is rented with a full tank. You may return the rental full to avoid a charge or we will refuel the vehicle based on the kilometers driven or level of the tank. A refuelling service fee will apply per litre. 

Refuelling Fee: $3.95/litre

 

ONE-WAY

One way rentals are only permitted between U-Drive Car Rental locations. The one way rental fee varies, depending upon what location vehicle is returned to.

 

OPTIONAL PROTECTION PRODUCTS

Loss Damage Waiver (LDW) $21.95/day for a $500.00 deductible. If LDW is declined, renter is responsible for the Full Value of any damages including downtime. LDW does not cover damage to vehicle tires and/or wheels, damage to glass, for lost, damaged or stolen keys/remote entry devices, towing or tire services unless related to an accident.

 

OVERSTAY

If the vehicle is not returned on the date and time agreed upon at the time of reservation, all special rates and weekend rates will be charged at regular rate with an additional surcharge.

 

PAYMENT

The following methods of payment are accepted for full payment at return of rental: VISA, MasterCard, American Express, and Discover Card.

 

RESERVATION HOLD TIME

Vehicles are held for 1-hour after the reserved arrival time. In the event of any delays you may call or email us to advise of any changes in your pick up time. After the 1 hour window you will be considered a no-show and we may or may not be able to honor your reservation, depending on availability.

 

NO-SHOW FEE

In the event of a no-show the customer will be charged a no-show fee.  

 

SHUTTLE

If  service is required, please call the rental location one hour prior to pickup.

 

SMOKING

All vehicles are non-smoking.  If evidence of ashes or smoke smell is detected, renter will be charged for a shampoo fee up to $250.00.

 

TRAFFIC VIOLATIONS AND FEES

The renter is responsible for paying all parking and traffic violations incurred while using the rental vehicle plus an administration fee of $35 per occurrence. These items will be billed directly to the Credit Card used for the pre-authorization.