WPG0 Rental Terms

Winnipeg MB Sargent General Terms & Conditions

 

ADDITIONAL DRIVERS

All drivers must meet our minimum age requirements and present a valid photo driver`s licence. All location policies that apply to the renter will also apply. 

Additional Driver Fee is $7.49 per day. Maximum of 3 additional drivers.

 

AIRPORT SHUTTLE

Airport Customers:
Airport pickup is not available at this location. Please reserve from our Winnipeg Airport location for free shuttle service. 

 

AFTER HOURS

Vehicles may be returned after hours; a secure drop box is located in front of the main entrance to deposit keys. After Hour Drop-off Fee $45.00 per rental.

 

AGE

Renter must be 18 years of age with a valid driver`s licence and major credit card in his/her own name. Renters 18 through 24 years of age may rent a vehicle with an additional $10.00 per day surcharge. Underage surcharge will not appear in the total pricing on the reservation.

 

DEPOSIT RULES

Every rental agreement requires a credit card pre-authorization for the estimated amount of the rental plus an additional $300.00 CAD.  Drivers under the age of 30 may require a pre-authorized deposit of the rental amount plus an additional $500.00 CAD.

 

DRIVERS LICENSE

Drivers must have a valid full class 5 drivers licence at the time of rental. The drivers licence must be valid for the entire rental period. International renters require a driver’s licence in English or French, or an International Drivers licence. 

 

EARLY RETURN

Vehicles are rented on a daily (24 hour) basis. Any rental of less than 24 hours will be charged a full days rate.

 

EMERGENCY INFO

24-Hour Roadside Assistance Phone Numbers:

GMC: 1-800-268-6800
Cadillac: 1-800-882-1112
Chevrolet: 1-800-243-8872
Ford: 1-800-665-2006
Fiat: 1-800-363-4869
Chrysler: 1-800-363-4869
Dodge: 1-800-363-4869
Hyundai: 1-800-268-9958
Toyota: 1-888-869-6828
Nissan: 1-800-387-0122
Mitsubishi: 1-888-576-4878
Buick: 1-800-252-1112
Kia: 1-866-444-5421
Acura: 1-800-565-7587
Jeep: 1-800-363-4869
Honda: 1-800-465-7587

 

EQUIPMENT

Child/Booster Seats can be rented from our Winnipeg Airport location only.

Special equipment is guaranteed when the reservation is made 48 hours prior to pickup. Due to liability issues, U-Drive Car Rental personnel are not permitted to install seats.

 

FUEL

Option #1 - Prepay Fuel Option (Buy a Tank)
Vehicle is rented with a full tank. You may purchase a full tank of fuel at the time of rental and return the rental with fuel at any level. There will be no credit issued for unused fuel.

Option #2: Fuel Service Option (We Fill the Tank)
Vehicle is rented with a full tank. You may return the rental full to avoid a charge or we will refuel the vehicle based on the kilometers driven or level of the tank. A refuelling service fee will apply per litre.

 

GEOGRAPHIC

Vehicle is only permitted to travel within Canada and the United States. 

 

MILEAGE

Rate comes with unlimited mileage per day up to a max of 4000 kilometers free per rental.  Additional kilometres will be charged at $0.35 per km.

 

ONE-WAY

One way rentals are only permitted between U-Drive Car Rental locations. The one way rental fee varies, depending upon what location vehicle is returned to.

 

OPTIONAL PROTECTION PRODUCTS

Loss Damage Waiver (LDW)

Accepting waives any responsibility for loss or body damage including Down-time.  The waiver may have a deductible for which you are responsible.

Loss Damage Waiver is not Insurance and is not mandatory. The Loss Damage Waiver can be purchased at the time of booking or time of rental. If the Loss Damage Waiver is not purchased, renter is responsible for all damage to the rented vehicle and will pay a daily Down-time fee until the vehicle is repaired or a total loss is settled.  

Roadside Assistance Plus is an optional service which, if accepted, reduces your financial liability for services required to remedy non-mechanical problems of the vehicle and/or problems resulting from an accident or collision.

-       Lock out service                                         maximum CAD 250.00 per rental

-       Dead battery service                                  maximum CAD 250.00 per rental

-       Spare tire mounting service                       maximum CAD 250.00 per rental

-       Out of Gas service                                     maximum CAD 250.00 per rental

-       Lost key service                                         maximum CAD 500.00 per rental

-       Towing service                                           maximum CAD 500.00 per rental

Udrive rates include Basic Emergency Roadside Assistance covering mechanical defects of the vehicle only.

Personal Accident Insurance and Personal Effects Coverage

Personal Accident Insurance (PAI) is an optional coverage for any accident involving death or bodily injury during the car rental covering you and your passengers.

You are covered for the duration of the rental in or out of the vehicle. Passengers are only covered while entering, occupying or leaving the Udrive car.

Coverage may be void if any direct or indirect injury occurs due to the following:

-Intentional self-inflicted injury
-Suicide or attempted suicide
-Aircraft travel
-Committing or attempting an assault or felony
-Intoxicants or narcotics, unless by prescription

Personal Effects Coverage (PEC) is optional insurance for the loss or damage to Personal Effects of the renter and any companions travelling together in the rented car.

The maximum coverage per person is CAD 500.00 with a deductible of CAD 50.00. Maximum coverage per rental of CAD 1500.00.

-Personal items covered are insured only while in the rental car.
-Personal Effects Insurance will be paid in addition to any other homeowners coverage.
-If loss or damages occur, completion of claim form must accompany claim. 

All losses must be reported to the police and there must be signs of forcible entry. Property is valued at actual cash value and not replacement cost. A copy of the police report must accompany claim.

 

OVERSTAY

If the vehicle is not returned on the date and time agreed upon at the time of reservation, all special rates and weekend rates will be charged at the regular rate with an additional surcharge.

 

OVERSTAY

If the vehicle is not returned on the date and time agreed upon at the time of reservation, all special rates and weekend rates will be charged at the regular rate with an additional surcharge.

 

PAYMENT

The following methods of payment are accepted for full payment at return of rental: VISA, MasterCard, American Express, and Discover Card.

 

RESERVATION HOLD TIME

Vehicles are held for 1-hour after the reserved arrival time. In the event of any delays you may call or email us to advise of any changes in your pick up time. After the 1 hour window you will be considered a no-show and we may or may not be able to honor your reservation, depending on availability.

 

NO-SHOW FEE

In the event of a no-show the customer will be charged a no-show fee of $35.00.

 

PETS

Pets: Pets are not permitted in rental vehicles.

 

SHUTTLE

Airport Customers:
Airport pickup is not available at this location. Please reserve from our Winnipeg Airport location for free shuttle service. 


Local Customers:
If free city pickup service is required, please call the rental location one hour prior to pickup. 

 

SMOKING

All vehicles are non-smoking.

 

TRAFFIC VIOLATIONS AND FEES

The renter is responsible for paying all parking and traffic violations incurred while using the rental vehicle plus an administration fee of $35 per occurrence.